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Careers

It’s not just the fashion, it’s not just the tech, and it’s not just our customers. It’s about what happens when we put it all together with some of the coolest, kindest people in town.

Life At Browns

We’re disruptive, we’re unexpected and we’re revolutionary in our own way.

For almost 50 years, Browns has led the way as one of London’s defining luxury retailers known globally for our influence in style curation, customer experience and innovation. Together, we’re building a community of creative thinkers and fearless explorers to continually style out Browns as the coolest boutique in the world.

Our Values

Our values are our spirit and they form the Browns bond making us unique and different. The #cooltobekind mantra is deeply rooted in everything we do - it’s about spreading positivity and having meaningful connections with everyone we meet!

We are bound to Be Human, Be Brilliant, All Together, Be Revolutionary, Think Global and Amaze Customers! Simply put: what you do is just as important as how you do it. With an entrepreneurial spirit and an innovative culture every person is here to make a difference.

Head Office

Our growth = opportunities = growing your career at Browns. Ideal, right?

You couldn’t have picked a better time to join our team than right now.  With our Head Office nestled in the heart of East London, you can’t beat the location of our buzzing office; we’ve stepped away from the traditional and we’re flipping your work life 180°.

Think wholesome morning breakfasts, sun-soaked meetings on the terrace, cake days (hello birthday!), oh and *Wine Time* - that’s every Friday!
 

Boutiques

brownsfashion.com is our digital home, but when our customers want to say hello in real life, we happily welcome them into our two London boutiques located in Mayfair and Knightsbridge.

Do you want to be a retail guru living and breathing the Browns brand? They’re the experts in cool and present our insane product to every person that walks through that door. Now if that wasn’t enough… we want to reward you with sales driven incentives and give you specialised training so that you not only walk the walk, but talk the talk.

Let me guess... Now all you want to know is ‘where do I sign up?’

The Perks

Of course there are benefits! We celebrate 🎉  everyone who plays a part in our story from providing a creative and dynamic workplace through to the development of each and every one of our employees. That’s just the start… we also want you to enjoy;

  • A generous shopping discount in store at Browns, go on treat yo’self.
  • Employee stock options. Be a part of our success!
  • We know you work hard so we support your mind and body from discounted gym memberships, dental and eye-care assistance, health insurance, wellness weeks and more.
  • Offering generous holiday leave, take that much-needed downtime because we know you deserve it.

Internships

Sure, the devil may wear Prada, but round here we’ll just as easily opt for a classic denim + white tee combo. We’re a tight-knit tribe of creative dreamers, passionate retail jedis and culture vultures.

We’re always on the lookout for talent in every area of the company so if you’re interested in joining our Internship program, this could just be the beginning.... email us here!

 

Current Vacancies

Loss Prevention Lead

Job Purpose:

The purpose of the Loss Prevention Lead is to protect the assets of the store against theft and work very closely with the Retail Management team to maintain operational controls to reduce shortage. 



Duties & Responsibilities:

  • Conduct surveillances on the sales floor offices, stockroom, web room and studio as well as utilizing the CCTV system to identify, observe, and apprehend or deter individual(s) from committing external or internal theft(s).
  • Identify and report to store management on potential internal theft opportunities.
  • Adhere to all store policies concerning apprehensions, search and seizure and the preservation of evidence.
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations and audits.
  • Manage the in house guard and ensure all security related procedure are carried out. Bag checks, CCTV audit and daily patrol.
  • Develop and maintain a professional relationship with all store personnel as well as network with other retailers and external companies related to the store security Operations.
  • Conduct store self-audits, checklists, and safety inspections, and communicate findings to the store Leadership team.
  • Partner with the store and Management in the development and execution of shrinkage prevention plans.
  • Perform other duties as assigned. Examples may include, but are not limited to: Assisting in Loss Prevention activities in other stores; Health and safe weekly audit, event management.
  • Manage bookings for external guard when needed, train external guards to be fully compliant to store security operation.
  • Heighten and maintain store Loss Prevention awareness by attending and participating in store briefing, new hire trainings.

 

Required Knowledge, Skills and Experience:

  • Proven experience working in a similar role with in luxury retail sector.
  • Strong awareness of surroundings and high attention to detail.
  • Knowledge of security procedures and protocols.
  • Excellent communication skills.
  • Experience using CCTV and other monitoring equipment.
  • Ability to monitor procedures and implement new ones when and if needed.
  • Good leadership and influencing skills.

 

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Product Manager (ERP)

Job Purpose:

The purpose of the Product Manager is to partner with key stakeholders across the business, and the technical team, to establish and the deliver the ERP product roadmap. With commercial intelligence and strong operational knowledge, the Product Manager will ensure optimized business processes at the heart of decision making.

 

Duties and Responsibilities:

  • Identifying key product owners (implicit and explicit) and working with them to refine and prioritize the product backlog.
  • Work with product teams that will enable operational improvements through enhancing the ERP product.
  • Understand the KPIs that are key for each of the products and the factors that will influence them.
  • Run workshops or similar to gather requirements from the various product owners.
  • Building strong relationships with all internal and external partners and suppliers to Browns that can ensure the successful delivery of the ERP roadmap.
  • Work with other members of the Technology and Product Team to understand other key projects, products and product enhancements being delivered and the impact to your product – and informing them of your changes that may impact their deliverables.
  • Support the project teams on any deliverable that will impact the ERP product.
  • Stay informed of industry news, developments and innovation that we could utilize or impacts our suite of projects or products.
  • Be a champion of the agile framework.

 

Required Skills, Knowledge and Experience:

  • Excellent analytical skills.
  • Strong communicator on all mediums.
  • Multi-task against tight timescales.
  • Luxury fashion retail experience.
  • Prior experience with ERPs and 3rd party management.
  • Product management experience.

 

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Learning and Development Partner

Job Purpose:

The purpose of the Learning and Development Partner is to define and deliver a focused L&D vision and framework that develops our workforce capabilities, skills and competencies, driving a high performance culture and employee engagement for both our Retail and Head Office client groups.

 

Duties & Responsibilities:

  • Work closely with the Head of People & Talent to develop and lead the training agenda in line with both the People strategy and our Values.
  • Partner with key stakeholders across the business to gain a detailed understanding of their expectations of the L&D function.
  • Continuously use both quantitative and qualitative data available to the department to help to shape the L&D agenda and initiatives, driving data-driven decision making.
  • Spend time across all areas of the business to identify pain-points and grasp current L&D climate, first-hand.
  • Partner with the People Team, including People Partners and Talent Partners maintaining open lines of communication in regards to training needs, succession planning, progress on development plans, and people risks, to build business intelligence and help shape L&D initiatives into clear actions.
  • Conduct a thorough Training Needs Analysis and share findings with key stakeholders, thus educating the business on Needs to ensuring a readiness to adopt L&D initiatives.
  • Engage with current L&D providers, building relationships and understanding agenda to date.
  • Devise a comprehensive L&D roadmap, and propose which initiatives are best designed and delivered in-house, and which are best designed and delivered by external providers.
  • Coordinate the calendar, communications, and logistics of L&D initiatives across the business, accounting for different client groups, with help of People Team Administrator.  
  • Gain continuous feedback from the business regarding effectiveness and value of initiatives, and ensuring a robust program to ensure the department is value-adding.    
  • Keep abreast of industry trends, researching innovative providers and tools to identify new training ideas and opportunities to partner.
  • Accountability for managing the L&D budget, ensuring cost-effective solutions without compromising quality of initiatives.
  • Provide key insights and updates for the L&D function, sharing metrics (which feed into employee engagement and turnover) and championing success driven by the department.

 

Required Skills, Knowledge, and Experience:

  • Knowledgeable in the L&D arena and able to bring new ideas to the table.
  • Curious by nature and always keen to improve.
  • Natural presenter, with a passion for delivery and facilitating.
  • Ability to introduce innovation that aligns with learner demand.
  • Speed in approach, identifying and executing on a learning opportunities in a timely manner.
  • Manages stakeholders pro-actively.
  • Strong attention to detail.

 

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Interim Performance Marketing Manager

Job Purpose:

We are looking for an Interim Performance Marketing Manager with advanced knowledge of PPC including DSA’s, RLSA, Customer Match and Adwords Scripts. The role will suit someone who is looking for an exciting opportunity in a fast-paced environment and is looking to make an immediate impact. This person will be comfortable communicating ideas and change, have experience in managing at least direct reports and will enjoy a sense of ownership over performance marketing activities. You will report directly to the Head of Digital Marketing and execute strategies based on commercial objectives and implement creative, cost-efficient campaigns to drive quality traffic and customers from around the globe.

This is an ideal chance for a performance marketer to take on client side ownership and managerial responsibilities. You will be surrounded by talented digital marketing professionals that will help drive strategic thinking and help you become a true expert in your field.

 

Duties & Responsibilities:

  • Manage and grow performance activities in PPC, demand side platforms (DSPs) and Affiliate networks.
  • Manage marketing budget and forecast to deliver efficient return on investment.
  • Test new strategies & channels for increased traffic and revenue.
  • Work closely with other digital marketing team members to ensure strategies are in line with other channels.
  • Identify opportunity areas for growth and optimization.
  • Test, launch and scale digital lead generation through programmatic buying.
  • Communicate learnings and insights learned through campaigns across the company.
  • Be seen as an expert in the performance marketing space and be able to train other team members.
  • Manage relationship with vendors, marketing partners, and internal stakeholders.
  • Opportunity to be involved heavily with the recruitment, training and mentoring of future team members.

 

Required Skills, Knowledge and Experience:

  • Degree or equivalent Marketing, Advertising or business qualification.
  • Grade A in A-level mathematics or equivalent qualification.
  • Minimum 5 years’ experience working in PPC.
  • Additional knowledge of real time bidding (RTB) programmatic display. buying, retargeting, Facebook ads, and affiliate marketing.
  • Self-starter, with a passion for achieving great things.
  • International marketing experience.
  • Your passion for digital will enable you to seek new areas/technology/channels for increased customer acquisition.
  • Familiar with demand side platforms (DSPs) and adservers (e.g. Doubleclick Bid Manager, Doubleclick Campaign Manager).
  • Experience working with PPC and social bid management tools (e.g. Adobe Media Optimizer, Kenshoo, Marin).
  • Previous experience using Adwords scripts to automate campaigns and grow revenue.
  • Must have good analytical skills with an advanced knowledge of excel.
  • Intermediate level experience of using Google Analytics (or similar web analytics platform).
  • Demonstrable interest for ecommerce marketing and the knowledge of other online marketing channels and their interactions with each other.
  • A flexible, approachable attitude with good problem solving skills.
  • Commercially focused and driven with the ability to work towards metrics and manage budgets.
  • Ability to work to deadlines in a fast paced environment.
  • Excellent verbal and written communication skills.
  • An understanding of attribution models and DMPs.
  • An understanding of luxury fashion a bonus.

 

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Interim Head of Digital Marketing

Job Purpose:

The Interim Head of Digital Marketing will be responsible for managing all online marketing channels on a global basis, across both customer acquisition and retention and will be P&L responsible for achieving both top line revenue growth whilst maximising profitability. The Interim Head of Digital Marketing will be responsible for strategy, campaign execution and building out core technology and operating capabilities.

Duties and Responsibilities:

  • Contributing towards the overall business objectives by providing over-arching strategy and operational execution for all online marketing initiatives.
  •  Driving qualified traffic through various acquisition tactics including PPC, SEO, Affiliation, Email & Social Media.
  • Managing the annual online marketing budget adhering to efficiency targets for performance initiatives as well as maximizing key opportunities for online brand-building activities. 
  • Support Product Owner in managing ongoing site optimisation and product navigation, proposing changes and initiating remedial actions to support trading across desktop, mobile and tablet.
  • Developing & deploying CRM capabilities globally, working closely with the Farfetch team to build and develop the technology infrastructure, analytics platform and other appropriate tools.
  • Work closely with Buying, Creative and Marketing to bring cohesive seasonal and brand campaigning to life online.
  • Work with the Browns Fashion/B&W product group to ensure that the roadmap is aligned to the broader online marketing goals.
  • Managing web analytics resources in order to develop, measure and optimize the key performance indicators specific to each individual marketing tactic. 
  • Building an advanced test & learn program that enables the teams to deliver constant performance improvements and drive strategic priorities.
  • Monitor the marketplace and competitors, keeping the broader business informed of industry initiatives and key developments.

Required Skills, Knowledge and Experience:

  • Luxury fashion experience at a senior level.
  • Must have previous experience of heading up an online/digital marketing team and a proven track record of success.
  • Expert knowledge and understanding of Digital Marketing across all channels.
  • Deep understanding of digital marketing strategy and the overall digital landscape.
  • Excellent analytical skills and ability to synthesize large amounts of data and information into concise recommendations and action for the company. 
  • Must have the ability to work under constant deadline pressure and manage multiple projects across multiple teams.
  • Ability to analyse and make tradeoffs to optimize return on program investments. 
  • Fosters a positive and effective working relationship with internal stakeholders as well as with external agencies, event partner, media and industry analysts.
  • Be data driven.
  • Must be customer centric in approach.
  • Excellent Problem Solver.

 

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Assistant Operations Manager (Warehouse)

Browns Fashion are growing! We have created a brand new role for a talented Assistant Operations Manager. Based predominantly at our warehouse in Enfield, with travel to our Offices in Old Street and Mayfair, the Assistant Operations Manager will be responsible for providing hands on support to the supply chain function, working on the ground as the key liaison with Browns 3PL, identifying areas of improvement and ensuring supplier compliance.

 

Responsibilities:

  • Fostering a strong working relationship with all team members within Browns 3PL, and in particular working closely with the 3PL Operations Manager.
  • Ensuring Browns 3PL meet SLA’s on a daily basis ensuring adequate resource and clear communication of Browns requirements.
  • Monthly review of 3PL productivity, identifying factors contributing to any underperformance and proposing changes to eliminate these and encourage maximum productivity.
  • Thorough workforce planning in conjunction with 3PL to ensure adequate manpower to cope with peak trading periods and achieve fulfilment capacity and ensure no delays in high volume periods.
  • Continuously strive for excellence, communicating priorities and KPI’s including productivity, and packaging and quality control standards.
  • Reporting on KPI’s and presenting these to key stakeholders, sharing insights such as units / hour: picked, packed, received, and dispatched.
  • Facilitating stock audits and full stocktakes, including planning and accountability for results.
  • Identify any risks, and escalate problems to relevant owners and teams, following the correct processes to ensure resolutions are achieved in a timely manner.
  • Build and maintain strong working relationships across the Browns business, in particular the Retail, Buying and Merchandising, Finance, Tech, and Operations) communicating and sharing information on warehouse performance or risks on a daily basis.
  • Directly support the Buying department with actionable insights to improve supplier delivery performance.

     

Required Knowledge, Skill & Experience:

  • Thorough understanding and knowledge of warehousing and logistics.
  • Excellent written and verbal communication skills.
  • Solid experience managing 3PL relationship.
  • Strong people manager and natural leader.
  • Must have strong Excel skills and previous exposure to any WMS.
  • Action orientated, with a good dose of common sense and problem solving ability.
  • Thrives in a fast-paced environment, with ability to work under pressure.
  • Results driven, and can think outside the box to drive continuous improvement.

 

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Web Operations Supervisor

Job Purpose:

A role within the Browns Operations Team to be responsible for daily activity for all online orders. Supervising the Operations Admin and Fulfillment team to ensure the continuity of the workflow. Being the main point of contact for all escalations liaising with customer service and partner service. Ensuring that the customers have a seamless and luxurious experience.

 

Duties & Responsibilities:

  • Monitor all daily activities for online orders and returns for multiple stock points.
  • In charge of regular reporting to track the operations performance.
  • Support for the Senior Web Operations Manager.
  • Identifying areas of improvement.
  • Creating analysis of returns to help reduce returns rate.
  • Escalation contact for all Customer Care and Partner Service teams.
  • Controlling and monitoring stock control for all online orders across Browns Fashion.
  • Support for stockroom when required.
  • Identifying platform and IT issues and alerting to relevant teams.

 

Required Knowledge, Skills and Experience:

  • Experience working in a similar role within a fashion ecommerce environment.
  • Excellent organisational and time management skills.
  • Experience managing and leading a team.
  • Strong English verbal and written communication skills.
  • Reliable, flexible and able to stay calm under pressure.
  • Ability to establish maintain relationships with other departments in order to provide the best e-commerce customer service.
  • Must have excellent Excel skills.
  • Problem solving.

 

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Web Operations Administrator (FTC)

Job Purpose:

Due to a rapid and exciting growth of the business we have created a new position for a Web Operations Administrator to support the busy Web Operations team on a fixed term 6 months' contract basis. As the Web Operations Administrator you will be looking at ways how to reduce stock-loss in the business, working closely with stockroom and retail teams, monitoring and analyzing processes.

 

Duties & Responsibilities:

  • Analyse and manage the stock integrity- working closely with Stockroom manager and Retail Team to ensure all procedures are followed.
  • Monitor all daily activities for online orders and returns for multiple stock points.
  • Contact point for Customer Care, PS and Browns Distribution Center.
  • Control the after sale service for the customers, resolving issues.
  • Work with delivery team to ensure all deliveries are achieved within SLA’s.
  • Oversee all quality control for orders and returns.
  • Support Fulfilment Assistants with daily order preparation.
  • Implement new procedures to control stock movement in the business.

 

Required Knowledge, Skills & Experience:

  • Experience working in a similar role within fashion retail/ stockroom environment.
  • Accuracy and attention to detail essential.
  • Must have good level of Excel skills.
  • Eurostop experience preferred.
  • Problem solving and multitasking skills.

 

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Merchandising Admin Assistant (Concessions)

Job Purpose:

The purpose of the Merchandising Admin Assistant (Concessions) is to provide extensive administrative support to the Buying & Merchandising team for the Concession brands. They will be the main point of contact for queries relating product and deliveries. They will be accountable for running trading reports, raising orders, liaising with suppliers regarding orders, being a point of contact for all departments regarding Concessions and offering general admin support for the whole team.

 

Duties and Responsibilities:

  • First point of contact for the department regarding any queries relating to stock, orders, and deliveries for Concessions.
  • Writing orders and loading them accurately and efficiently onto the system, and generating PO Numbers for Concessions.
  • Order Confirmation Checking – Including cancellations, price changes and amendments to orders.
  • Taking ownership of the Delivery Schedule and communicating key dates internally.
  • Liaising with Suppliers and other departments including E-Commerce, Operations, Finance and Retail regarding product and deliveries for Concessions.
  • Responsible for setting and maintaining pricing on the system for Concessions.
  • Collating and circulating weekly performance data from the merchandising system.
  • Provide all-round administrative support to the B&M teams enabling them to maximize buying services to Browns.

 

Required Skills, Knowledge and Experience:

  • Eagerness to learn and develop a career within the Buying or Merchandising function at Browns.
  • Analytical skills in order to assist with sales analysis and forecasting.
  • Strong organisation and time management skills with the ability to plan, and prioritise tasks to meet deadlines.
  • High attention to detail to ensure accuracy in work.
  • Maturity and confidence in approach.
  • Strong analytical, numerical and Excel skills, comfortable with systems and data.
  • Collaborative approach and ability to build relationships across various departments.
  • Strong interpersonal and communication skills.
  • Flexible, hard-working, and good team attitude.
  • Keen interest in luxury fashion retail and Browns.
  • Educated to degree level or equivalent.

 

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Web Operations Administrator

Job Purpose:

As the Web Operations Administrator you will be responsible for all online order daily activity management. Being the main point of contact for customer service team and our partner service providers, ensuring a seamless and luxury customer journey.

 

Duties & Responsibilities:

  • Monitor all daily activities for online orders and returns for multiple stock points.
  • Contact point for Customer Care, PS and Browns Distribution Centre.
  • Controle the after sale service for the customers, resolving issues.
  • Work with delivery team to ensure all deliveries are achieved within SLA’s.
  • Oversee all quality control for orders and returns.
  • Train all fulfilment assistants and provide support when required within the fulfilment team; this includes picking stock, packing customer orders and locating stock for customer orders.
  • Work with stockroom team and Browns distribution centre to control the stock integrity.
  • Investigate and keep stock discrepancies to a minimum.
  • Liaise with the Stockroom Manager in order to create action plans to avoid stock loss.
  • Perform cycle counts and regular stock checks.
  • Other work and projects as necessary.
  • Going above and beyond for the customer.

 

Required Knowledge, Skills & Experience:

  • Administrative/data entry experience in a fashion retail environment.
  • Experience in online retail preferred but not essential.
  • Proficiency with Microsoft Word and Excel essential.
  • Strong numeracy skills.
  • Accuracy and attention to detail essential.
  • Able to communicate clearly in written and oral form.
  • Must have good level of Excel skills.
  • Problem solving.
  • Multi- Tasking.

 

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Display Marketing Executive

Job Purpose:

The Display Marketing Executive will be responsible for delivering all Display acquisition led campaigns across multiple markets. You will take ownership of all day-to-day execution of Display campaigns, to ensure optimisation is achieved and key performance metrics are met.

 

Duties & Responsibilities:

  • Working closely with Performance Marketing Manager across multi-channel marketing to drive performance for Display.
  • Supporting all day to day reporting requirements for Performance Marketing Channels.
  • Supporting on all day to day optimisation efforts for Performance Marketing Channels.
  • Working closely with the Performance Marketing Manager to drive performance through Personalisation/retargeting across Display & other relevant channels.
  • Building & executing new campaigns based on new product activations.
  • Delivering innovation with new ideas, tactics to stay ahead of competition.
  • Running day-to-day and weekly performance analysis across multiple channels to help with optimisation efforts.
  • Execute A/B testing to improve conversion rate and improve landing pages and mobile / desktop user experience and conversion.
  • Communicate creative ideas and optimisation direction in a clear and concise manner to stakeholders.
  • Work under tight deadlines and respond positively to feedback (we need a team player!)
  • Ability to thrive in a fast-paced startup environment.

 

Required Knowledge, Skills and Experience:

  • Min 2 years’ experience in managing Performance Display campaigns.
  • Ideally someone who has worked in Direct Response channel, Retail/Fashion vertical experience will be a bonus.
  • Passionate about digital and committed to building a career in performance marketing.
  • Strongly numerate and comfortable manipulating data sets.
  • Highly literate with a good understanding of how language is used.
  • Good communicator, comfortable with showing what data means how we can take action.
  • Commitment to deliver first class work every time.
  • Diligence and attention to detail in optimisation and reporting.
  • Have been exposed to Technology/Tools & Analytics (i.e. GA and DoubleClick Bid Manager).
  • Ability to work under pressure and prioritise in a fast-paced environment.
  • Proficient user of Excel and word.
  • Desire to learn new technologies.

 

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Stock Controller

Job Purpose:

The role will involve a hands-on stockroom operation management, working very closely with the Stockroom Manager. The Stock Controller will be responsible of the movement of retail stock, as well as looking for ways to improve processes and eliminate stock loos and damage.

 

Duties & Responsibilities:

  • Overall responsibility for retail stockroom operations, standards.
  • Receive daily stock deliveries, check against delivery notes and querying discrepancies.
  • Ensure stock is ticketed and distributed promptly.
  • Process stock returns to warehouse.
  • Organise stock transfers between stores.
  • Organise returns to vendors when necessary.
  • Assist retail and web staff in locating stock and sizes.
  • Investigate and keep stock discrepancies to a minimum.
  • Liaise with the Stockroom Manager in order to create action plans to avoid stock loss.
  • Perform cycle counts and regular stock checks.
  • Report on and process faulty stock.
  • Other work and projects as necessary.

 

Required Skills, Knowledge & Experience:

  • Experience working in a similar role within luxury fashion retail environment.
  • Excellent organisational skills.
  • Strong verbal and written English communication skills
  • Professional demeanour, reliable, flexible and able to stay calm under pressure at all times.
  • Proficient user of Excel, with experience working with RFID / Win Rmis systems.
  • Excellent attention to detail and outstanding organizational skills.
  • Proactive personality.

 

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Junior Technical SEO Executive

Job Purpose:

The purpose of the Junior SEO Executive role is to support our in house SEO teams’ efforts in driving organic performance to support the international growth strategy for Browns. This role will expose you to various technical and analytical aspects of SEO that will lead you on a path to becoming a key member of our SEO team with the focus of ensuring organic search targets are met within digital marketing department. The role will allow you to cover all areas of SEO and put you in a position where you will be hands-on; influence on-page optimisation, conduct competitor audits, make technical recommendations, and collaborate with our SEO Content Executive to contribute to our overall SEO strategy.

 

Duties & Responsibilities:

  • Conduct technical reviews, identify improvements and report issues.
  • Review keyword visibility and conduct competitor analysis for key markets.
  • Conduct link profile analysis for Browns Fashion against our competitors.
  • Monitor performance through Google Analytics, Botify, Search Metrics and BrightEdge to generate reports.
  • Support our international SEO strategy.
  • Use our CMS to upload and update pages with content and SEO tags.
  • Ensure the SEO team stay up to date with the latest trends.

 

Required Skill, Knowledge & Experience:

  • Good understanding of technical SEO best practice.
  • Ability to problem solve and resolve issues as well as support innovation based on Google’s ever evolving algorithms.
  • Good analytical skills to identify performance issues, spot trends to inform our strategy.
  • Exposure to Google Analytics, Screaming Frog and Moz tools.
  • Attention to detail is crucial.
  • Ability to prioritise workload and manage time effectively.
  • Ability to work at a fast pace.
  • Strong desire to learn and develop.
  • Willingness to propose new ideas.
  • An Interest in fashion and online retail.
  • Marketing, Computing or any relevant degree.
  • Minimum 1 years’ experience in an SEO position.

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Creative Copywriter

Job Purpose:

We have created a brand new role for a creative copywriter with excellent conceptualisation and copy writing skills to join our multi-disciplinary digital team that is passionate about what they do so it is likely that the right person will naturally be interested in the digital space, going above and beyond

Duties & Responsibilities:

  • Produce an on-brand & engaging online copy taking on board Browns’ specific tone of voice across social media, digital (email and promotional activity) and website.
  • Ensure that the Browns tone of voice is consistent across all channels.
  • Attend weekly content meetings and discuss up and coming campaigns, sharing ideas and suggestions for copy.
  • Show a flair for creativity and find fresh/topical angles for new content.
  • Demonstrate a great understanding for channel nuances and what makes the Browns audiences to tick across each platform.
  • Work in collaboration with the wider digital team on new campaigns and initiatives.
  • Produce SEO friendly content.
  • Edit/proofread all content to a high level of accuracy and consistency before publishing.

Required Skills and Experience:

  • 1-2 years’ experience (agency or in-house).
  • Experience working in a similar role with in Luxury Fashion brand is ideal
  • A digital native – someone passionate, experienced and knowledgeable in delivering online copy across various digital & social channels.
  • Good level of SEO understanding and experience with CMS.
  • Equally comfortable and skilled in writing one lines or long handed copy.
  • Someone who can inspire those around them to go to the extra mile!
  • Commercially minded and agile when it comes to juggling deadlines and changing client needs.
  • Excellent attention to detail.

To apply for this role, please click on the link below, and attach a copy of your CV along with covering letter

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Fashion & Editorial Internship

Job Purpose:

Browns Fashion are looking for a talented Fashion & Editorial Intern full of fresh ideas and a passion for all things digital! You will be a creative thinker with a keen eye for detail and should be happy juggling a multitude of creative collateral in this multi-faceted role to facilitate the smooth running of the department.

Duties and Responsibilities:

 

  • Assisting with shopping page edits as well as picture, feature and collaboration research.
  • Supporting the Editor & Fashion & Editorial Assistant in orchestrating fashion shoots from conception and production through to execution.
  • Attending shoots and assisting external stylists when necessary.
  • Supporting Fashion & Editorial Assistant with product requests and returns.
  • Contributing creative editorial ideas across womenswear and menswear.
  • Assisting the Design Assistant with the upload and management of digital content.
  • Developing an acute knowledge of the Browns seasonal buy. 

 

Required Knowledge, Skills and Experience:

  • Exceptional written English and a flair for sharp, concise copy.
  • Knowledge and passion for fashion, designers, trends and social media.
  • Interest and awareness of street style, influencers and muses.
  • Proactive and driven team player with an impeccable work ethic.
  • Meticulous organisation skills and the aptitude to coordinate multiple projects.

This is a 3 month (minimum) internship available for an immediate start! Based in our ultra-modern offices at Old Street, you will be lucky enough to work alongside an extremely talented and passionate team, enjoy free breakfast daily, and wine time Friday! This is a Full Time opportunity, Monday to Friday 9am - 6pm. All our internships at Browns Fashion are paid.

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Technical SEO Executive

Purpose:

The purpose of the Technical SEO Executive role is to drive organic performance to support the International growth strategy for Browns. This will include a wide range of tasks and responsibilities to ensure the organic search targets are met within digital marketing department. The role covers all the hands-on work you would expect in an SEO role; on-page optimisation, competitor audits, tech recommendations, campaign management support and collaborating with our SEO Content Executive to contribute to our overall SEO strategy. 

As part a growing e-commerce team you will keep close relationships ensuring all department stakeholders are kept up-to-date with activity and results

Responsibilities:

  • Create and regularly update a keyword strategy looking at all important areas of the Browns business 
  • Use tools to identify which pages present the most opportunity based on revenue and search data, optimising accordingly with our Content Executive
  • Monitor the technical performance of the site using enterprise level crawling tools. 
  • Use an internal CMS to upload and update pages with content and SEO tags
  • Monitor the organic performance using analytics tools and generate monthly reports explaining results
  • Identify competitors in your markets and monitor their SEO efforts regularly, incorporating learnings into your own strategy
  • Act as the primary contact for our in house web development agency, ensuring all work is delivered on time as per specific project plans
  • Build strategic SEO roadmaps for key markets pushing organic search growth to meet targets and KPIs
  • Hold regular updates with any stakeholders sharing your plans and explaining results
  • Record technical issues as quickly as possible using a service desk ticketing system while checking for duplication centrally, limited errors, negative signals and downtime
  • Working alongside content, social media and PR teams that cover your markets understanding where collaborations and opportunities may be found
  • To help think of creative campaign ideas for the SEO team that can then be utilised to help build link and increase organic performance

Key Skill & Experience

  • Solid understanding of technical SEO best practice with the ability to problem solve and resolve issues as well as lead innovation based on Google’s ever evolving algorithms. 
  • Excellent analytical skills to identify performance issues, spot trends to inform our strategy and stakeholders.  
  • Experienced with Google Analytics, Screaming Frog and Moz tools
  • Exposure to enterprise tools such as Botify, BrightEdge, Searchmetrics and AHrefs is desirable.
  • Exposure to working on international SEO projects would be a big plus
  • With an ever expanding site attention to detail is crucial
  • Ability to prioritise workload and manage time effectively 
  • Ability to work at a fast pace on technical projects that may require tight deadlines 
  • Strong communicator that can simplify technical aspects of SEO
  • Strong team team player with the ability to work cross functionally with other departments
  • Desire to learn and develop
  • Willingness to propose new ideas
  • An Interest in fashion and online retail 
  • Marketing, Computing or any relevant degree 

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Senior Communications Manager

Job Purpose:

The purpose of the Senior Communications Manager is to develop and drive an innovative PR strategy in order to effectively communicate the Browns brand message on a global scale. A key support to the Marketing and Communications Director, the Senior Communications Manager is a motivated individual with a true passion for brand storytelling.

Duties and Responsibilities:

  • Provide strategic and tactical support to the Marketing and Communications Director.
  • Work collaboratively with the wider content team (editorial/ social media/ marketing) on the development of a 360 degree brand and product communications strategy, ensuring inter-departmental alignment.
  • Work with Marketing and Communications Director to develop and implement a global PR strategy for Browns (WW and MW), aligning to the Browns global strategy (e.g. target cities/publications/customer segments).
  • Draft and/or edit press materials including press releases, bios, fact sheets and statements etc.
  • Cultivate and maintain strong and meaningful relationships with global press/ influencers and brands.
  • Work closely with Marketing and Communications Director to lead projects, product launches and execute press and influencer events.
  • Proactively contact and pitch to global target media to maximize coverage and sell-in news/features.
  • Own all global media relations and continue to develop and maintain relationships with key journalists and the media world-wide. Formulate creative ways to tell the Browns story.
  • Host press appointments with senior editors globally with the possibility of travelling internationally to do so.
  • Monitor Browns brand placement/exposure across all forms of media, ensuring all communication and activity are on-brand.
  • Identify key products, new designers and exclusive items at the start of each season and develop and implement the best way to communicate this information to a global audience. 
  • Work with the buying managers to collate all relevant information that will be captured in the seasonal buy presentation to editors.
  • Regularly brainstorm communications and content ideas.
  • Work closely with the e-commerce team to drive traffic to brownsfashion.com – have insight into SEO and paid search drivers.
  • Manage all external agency activity on a global scale.
  • Plan and manage the annual communications budget alongside Marketing and Communications Director.
  • Compile written responses for features and news stories and write press releases.
  • Set strategic and actionable objectives and KPIs and maintain a monthly reporting schedule that includes performance against the set KPIs.
  • Work closely with the social media team and brief on all events and product launch initiatives.
  • Work closely with the buying managers across all product categories to ensure that all seasonal product launches are communicated.
  • Act as an ambassador at appropriate levels and at industry events.
  • Monitor and report competitor activity and relevant industry trends, events and opportunities to appropriate teams.
  • Able to represent the Marketing and Communications Director in senior meetings.
  • Provide strong leadership and mentoring to the team.

The Ideal Candidate

  • Has strong global media relationships across men’s and women’s fashion press.
  • Able to encompass the Browns brand and values and truly represent the spirit of the company.
  • Has exceptional writing skills.
  • Is a self-starter, action-oriented, resourceful and can take a project from start to completion.
  • Has a strong eye for detail.
  • Proven experience in formulating and executing strategy.
  • A strategic and creative thinker with an understanding of luxury fashion.
  • Clear and verbal communication and strong interpersonal skills.
  • Passionate, engaged and motivated.
  • Has proven experience in online retail.
  • Able to delegate and also execute.
  • Warm, friendly, enjoys working in a team environment and loves to have fun.
  • Previous experience in managing a team.

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Womenswear Sales Associate

Job Purpose

Browns Fashion are currently seeking for a talented and experienced Womenswear Specialist to join the wonderful team at the Flagship South Molton Street Boutique.

Working across some of the most sought-after iconic and up-and-coming luxury Womenswear brands, you will become a true fashion specialist and thrive to provide excellent styling and shopping experience for your customers.

We are looking for someone with a real passion for selling and the ability to deliver exceptional standards of customer service, resulting in meeting and overachieving the set sales targets.

This is the perfect opportunity for a confident individual, who builds rapport and clientele with ease.

Duties & Responsibilities:

  • Provide outstanding one-to-one customer service to all clients, in line with Browns standards.
  • Build and maintain loyal clientele, being accountable for customer data collection and management.
  • Demonstrate and share strong brand and market knowledge with clients and team members.
  • Genuine interest to learn and transfer product knowledge to assist in provide styling advice to clients.
  • Work towards achieving personal sales targets and contribute to the overall business targets.
  • Monitor customer shopping behaviour and stock performance and provide feedback to store management.
  • Take initiative with performing daily store operational tasks, such as keeping the shop floor well presented, stock checks and counts, etc.
  • Use different selling techniques to ensure the best customer experience and maximize selling opportunities.
  • Work collaboratively with store management and the rest of the team to ensure effective and collaborative working environment.
  • Knowledge of Browns Fashion processes and procedures with regards to shop-related activities and company policies.

Required Skills, Knowledge & Experience:

  • Proven experience working in a similar role within luxury fashion sector.
  • Demonstrate ability to achieve and exceed sales targets, with particular emphasis on conversion, upselling and cross-selling.
  • Natural ability to build rapport and strong relationships with clients.
  • Keen interest in fashion trends, designers and news and passion for merchandise.
  • Fluent in English, additional languages are advantageous.

 

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Senior Digital Analyst

Job Purpose:

The Senior Digital Analyst will analyse high volumes of data related to website performance, customer shopping behaviour, and digital marketing campaigns, making interpretations and translating them into marketing recommendations and strategies in order to achieve commercial objectives.

Duties and Responsibilities:

  • Take vast amounts of data in raw formats and translate into a digestible information for stakeholders to use for actionable strategies
  • Work with website analytical tools such as Google Analytics and others as necessary
  • Ensure the accuracy of data and reports for the highest quality of standards
  • Work with development team to scope out and implement new reports and tools
  • Support the wider digital team on scoping and executing pieces of analysis and reporting including activities such as:

  • Campaign analysis including working with team on multivariate testing and reporting with a focus on PPC, SEO, affiliate, display and social channels as well as understanding the effect of pricing, supply and demand.

  • Providing insight into our website performance (Pageviews, conversions, bounce rates, etc) including customer shopping behaviour on site and pathing information to make recommendations for improvement
  • Providing analysis around (but not limited to) customer behaviour and lifecycle, product performance and conversions, promotion impact, industry & competitor trends and customer cohort analysis.

Required Knowledge, Skills and Experience:

  • Must have excellent analytic and problem solving skills
  • Must have advanced expertise using Excel, SQL and Tableau
  • University degree must include a strong focus on statistics and/or data mining, the successful candidate will likely have an advanced degree in this area
  • Highly confident in dealing with ambiguity and scoping work with keen attention to detail
  • Good technical knowledge and understanding of tracking systems and websites
  • A n expert of Web analysis tools such as Google Analytics etc
  • A working knowledge of BI, data warehousing etc.
  • Previous online marketing experience, with understanding and exposure to the different marketing channels and how they affect each other
  • A flexible, approachable attitude with good problem solving skills
  • Commercially focused and driven with the ability to work towards metrics and targets
  • Ability to work to deadlines in a fast paced environment
  • Excellent verbal and written communication skills
  • An understanding of fashion and luxury fashion in a retail environment is a bonus

This candidate will thrive in an entrepreneurial environment and will be responsible for both strategy as well as execution. This role is ideal for anyone who is highly self-motivated and passionate about data analysis, insights and customer behaviour.

 

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Head of Digital Marketing

Job Purpose:

The Head of Digital Marketing will be responsible for managing all online marketing channels on a global basis, across both customer acquisition and retention and will be P&L responsible for achieving both top line revenue growth whilst maximising profitability. The Head of Digital Marketing will be responsible for strategy, campaign execution and building out core technology and operating capabilities.

Duties and Responsibilities:

  • Contributing towards the overall business objectives by providing over-arching strategy and operational execution for all online marketing initiatives.
  •  Driving qualified traffic through various acquisition tactics including PPC, SEO, Affiliation, Email & Social Media.
  • Managing the annual online marketing budget adhering to efficiency targets for performance initiatives as well as maximizing key opportunities for online brand-building activities. 
  • Support Product Owner in managing ongoing site optimisation and product navigation, proposing changes and initiating remedial actions to support trading across desktop, mobile and tablet.
  • Developing & deploying CRM capabilities globally, working closely with the Farfetch team to build and develop the technology infrastructure, analytics platform and other appropriate tools.
  • Work closely with Buying, Creative and Marketing to bring cohesive seasonal and brand campaigning to life online.
  • Work with the Browns Fashion/B&W product group to ensure that the roadmap is aligned to the broader online marketing goals.
  • Managing web analytics resources in order to develop, measure and optimize the key performance indicators specific to each individual marketing tactic. 
  • Building an advanced test & learn program that enables the teams to deliver constant performance improvements and drive strategic priorities.
  • Monitor the marketplace and competitors, keeping the broader business informed of industry initiatives and key developments.

Required Skills, Knowledge and Experience:

  • Luxury fashion experience at a senior level.
  • Must have previous experience of heading up an online/digital marketing team and a proven track record of success.
  • Expert knowledge and understanding of Digital Marketing across all channels.
  • Deep understanding of digital marketing strategy and the overall digital landscape.
  • Excellent analytical skills and ability to synthesize large amounts of data and information into concise recommendations and action for the company. 
  • Must have the ability to work under constant deadline pressure and manage multiple projects across multiple teams.
  • Ability to analyse and make tradeoffs to optimize return on program investments. 
  • Fosters a positive and effective working relationship with internal stakeholders as well as with external agencies, event partner, media and industry analysts.
  • Be data driven.
  • Must be customer centric in approach.
  • Excellent Problem Solver.

Apply Now

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